Free medical consultation for foodpanda partner riders

On a mission to continue providing healthcare and safety benefits to its Ka-pandas, foodpanda has partnered with KonsultaMD to provide its fleet of partner riders, e-scooters, bikers, and walkers with free telemedicine consultation services. 

Through the partnership, which ran March to June,thousands of Ka-pandas from the country’s leading online quick commerce platform were offered 24/7 free unlimited voice consultations and 4 video consultations with licensed medical doctors through the KonsultaMDapp.

“Maayos naman po ang naging experience ko rito saKonsultaMD sa pag-papakonsulta ng akingnararamdaman sa dibdib. Binigyan po ako agad ng resetasa online session. Maganda po ang serbisyo, para na rinakong nagpatingin sa ospital, “said Junrey Sahitas, a 22-year-old foodpanda partner rider. 

Aside from the video consultations, the healthcare program also included prescriptions, laboratory requests, and other services. 

As a father to a 7-month-old baby, Renz Cedrick Sta. Maria was delighted when he found that that the free health plan also extends to up to 4 more dependents of foodpanda delivery partners. “Pina-check ko po yungbaby ko kasi hinihingal po siya noon, parang hinihika. Nag fill-out po ako ng form at hindi rin nagtagal ang paghihintay ko at nag-send agad sila ng reseta.“

According to Patricia Jacinto, Operations Director of foodpanda Philippines, they decided to extend the program from May to June coming from its initial run last March to April as they saw how the program was well-received by the Ka-panda fleet. “We all know that our Ka-panda partner riders are more prone to health and safety risks as they are always on the road. This is our way of providing them with an added layer of support and protection as our partner delivery riders, and we are quite happy that they also deemed this helpful for them and for their family members.”

Jacinto also shared that they made the process of availing convenient for their partner riders by sending the unique voucher code to their rider app so they can easily redeem the health plan from the KonsultaMD app. 

On top of the free consultation service, foodpanda has also been consistent at rolling out programs that will prioritize the health and safety of its Ka-panda delivery partners. It includes linking them to PhilHealth to access basic healthcare benefits and a free insurance coverage that will protect them while they make deliveries on the road.

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About foodpanda:

foodpanda is dedicated to bringing food lovers their favorite meals from curated local restaurants in the Philippines. Since its creation, the on-demand food delivery service has grown to more than 170,000 partner restaurants in more than 325 cities across 13 Asian and Central Europe markets. foodpanda Philippines currently operates in 150 cities and municipalities across the Philippines and continuously expanding. foodpanda is a subsidiary under Delivery Hero, a worldwide leader of the food delivery industry. For more information, visit www.foodpanda.ph. 

How it works:

Through the foodpanda website or via the new iOS and Android apps, customers can enter their address and view a curated list of restaurants and shops serving their neighborhood. Once they have found their choice, they can place an order in the comfort of their home or office, paying online through foodpanda’s secure platform or via cash-on-delivery The order is then carefully prepared by the restaurant or shop, picked up by the foodpanda rider and delivered straight to their doorstep