Ford Philippines Honors Outstanding Dealers in Sales, Service, and Customer Experience

Ford Philippines recently celebrated its top dealer partners in sales, service, and customer experience at the 2024 Ford Dealer Convention held at Okada Manila.

The awards were divided into three categories: Sales, Service, and Customer Experience (CX), honoring teams and individuals who excelled in the past year. The Sales category recognized individuals and dealer teams with the highest number of Ford vehicle sales. The Service category honored those who provided excellent after-sales service in warranty, parts, accessories, and extended service business. The CX category acknowledged individuals and teams for achieving high customer satisfaction scores in sales and service.

“We congratulate our outstanding dealer employees and teams for their excellent performance, which greatly contributed to Ford Philippines’ success last year,” said Mike Breen, managing director of Ford Philippines. “We hope these accomplishments will inspire and motivate the rest of our dealer community to continue delivering an exceptional sales and service experience to our customers.”

SALES CATEGORY

Top 5 Retail Sales Consultants (Metro Manila)Top 5 Retail Sales Consultants (Provincial)
1. Justine Faith Lim, Ford Global City1. Rolan Orias, Ford Baliuag
2. Maria Corazon Espinosa, Ford Quezon Avenue2. Kim Rimmrol Martinez, Ford Baliuag
3. Mercy Jen Lecita, Ford Commonwealth3. Don Hillary Van Gutierrez, Ford Pampanga
4. Maria Cristina Avila, Ford Manila4. Jamie Marie Flores, Ford Iloilo
5. Jhocelynne De Castro, Ford Balintawak4. Joseph Lindslee Ruta, Ford Davao
Top Dealer for Ranger Retail Sales
Metro Manila: Ford Alabang
Provincial: Ford Davao
Top Dealer for Territory Retail Sales
Metro Manila: Ford Global City
Provincial: Ford Pampanga
Top Dealer for Fleet Sales
Ford Global City
Top Selling Dealer
Metro Manila: Ford Global City
Provincial: Ford Pampanga
Top Selling Dealer Group
Anthony N. Cheng (ANC) Group

SERVICE CATEGORY

Warranty Processor of the Year
Sosil GayolFord Dumaguete
Top Selling Dealer for Accessories
Ford Global City
Top Selling Dealer for Extended Service Business
Ford Global City
Best in Parts Wholesale Performance
Metro Manila: Ford Marikina
Provincial: Ford Surigao
Service Team of the Year
Metro Manila: Ford Alabang
Provincial: Ford Sta. Rosa

CX CATEGORY

Top Customer Experience Index Performance – Sales
Metro Manila: Ford Otis Manila
Provincial: Ford Ormoc
Top Customer Experience Index Performance – Service
Metro Manila: Ford Alabang
Provincial: Ford Sta. Rosa
Top Customer Experience Index Performance – Sales Consultant
Justine Faith LimFord Global City
Top Customer Experience Index Performance – Service Advisor
Ruffa T. ManinantanFord Alabang
Top Fix It Right The First Time Performance – Junior Technician
Bryan CadenasFord Alabang
Top Fix It Right The First Time Performance – Master Technician
Ralph RosinFord EDSA