Isuzu Philippines Launches Typhoon Carina Assistance Program: Supporting Customers in Need

By motoph admin on August 12, 2024

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Demonstrating unwavering commitment to its customers, Isuzu Philippines Corporation (IPC) has launched a comprehensive Typhoon Assistance Program to aid vehicle owners impacted by the recent Typhoon Carina. This initiative emphasizes Isuzu’s dedication to being a responsible and empathetic partner during challenging times.

Understanding the urgency and necessity for swift vehicle repairs, IPC offers a 30% discount on select parts and labor for all inundated Isuzu vehicles within the National Capital Region (NCR) and Luzon area. Below is a detailed list of the covered parts and services under the program to ensure transparency and maximize customer benefit:

Inclusions

Engine Parts/Assemblies
Transmission Parts/Assemblies
Drivetrain Parts/Assemblies
Electrical Parts/Assemblies (including bulbs and cluster meters)
Engine Control Module (ECM) / Transmission Control Module (TCM)
Collision Parts (body panels, doors)

Exclusions

Audio/DVD units, LCD monitors, keyless entries, back sensors, alarms, batteries
Towing
Painting
Detailing
Washing
Accessory installation
Any sublet repair (e.g., machining, calibration, radiator repair, rewinding)
Parts ordered over the counter

“We are saddened by the hardships our customers have faced due to Typhoon Carina. At Isuzu, we believe in standing by our customers, especially in their time of need. Our Typhoon Assistance Program is designed to ease some of their burdens and ensure their vehicles are restored to their best running condition,” said IPC Assistant Vice President for Aftersales, Hodaka Matsuda.

This assistance program is available from August 10 to 31, 2024, across participating dealerships in the NCR and Luzon area, including special caravans and on-site servicing. Customers are encouraged to contact their nearest Isuzu dealer promptly to book an appointment for swift and efficient service.

Isuzu Philippines’ Typhoon Assistance Program is more than just a service offering; it is a testament to IPC’s role as a reliable and responsible community partner. This initiative reflects Isuzu’s core values of empathy, responsibility, and support for its customers, ensuring that they are not alone in times of adversity.