In response to the increasing number of motorists on national roads and highways, Shell Pilipinas Corporation has teamed up with AACI (Assist and Assistance Concept Inc.), a new business division of MPT Mobility. This collaboration provides 24/7 nationwide towing and minor roadside assistance for Shell Go+ members, aligning with their commitment to road safety and security.
Given the unpredictability of road travel, from car troubles to accidents, it’s crucial for Filipino motorists to have reliable support in emergencies. AACI, within MPT Mobility’s suite of smart mobility solutions and services, focuses on enhancing the driving experience by ensuring safety and security through roadside solutions, travel, and medical assistance.
For Shell Philippines, enhancing customer road experiences has always been a priority. Through their Shell Go+ program, members enjoy exclusive perks and personalized offers, including free roadside assistance facilitated by AACI as their new third-party provider.
Arvin Obmerga, Marketing Manager for Shell Mobility Philippines, emphasizes the importance of safety, stating, “The free 24/7 roadside assistance service is one of the many Shell Go+ Program benefits that reinforce this commitment.”
Under this partnership, Shell Go+ members gain access to round-the-clock emergency hotlines staffed by highly trained technical coordinators. This access ensures hassle-free roadside assistance and minor on-site repairs such as battery boosting, tire changes, and fuel delivery services nationwide. AACI also dispatches tow trucks or mechanics and offers end-to-end monitoring until the vehicle reaches the service center. Additionally, crane services are available for vehicles needing recovery from ditches. These benefits are accessible to qualified Shell Go+ members with Class 1 and 2 vehicles, including vans, light-duty reconditioned vehicles, and 4-wheeled cars for hire.
Ronald Carrillo, Head of AACI, emphasizes the holistic approach to mobility solutions, stating, “Combining AACI’s operational expertise and MPT Mobility’s capabilities in enhancing the human experience, our clients will benefit from a holistic mobility ecosystem aimed at improving customer satisfaction.”
With this partnership, Filipinos gain access to smarter and more innovative on-the-road solutions, bringing MPT Mobility closer to its goal of providing efficient mobility solutions for day-to-day travel.
For more information, visit the MPT Mobility website or download the Shell Go+ mobile app from the App Store or Play Store to explore membership perks.
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